Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.8 out of 5 stars based on 23 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very experienced, knowledgeable, and friendly. A great experience.

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Richard Lane, on Google

Bruce and Sam are very knowledgeable about all hearing aids. I am more than pleased with my pair of Audibel 1000 Via. If you are in need of hearing aids go to Bet Townsend. They will do more than any other vendor/audiologist that sells hearing aids. They help you carefully select the type of hearing aid that is best for your hearing loss. They will custom fit your hearing aids. They will program your hearing aids so that they will pair with your cell phone and you can bluetooth. They will service your hearing aids properly. Townsend does so much more than other stores that sell hearing aids. If your hearing is a priority go to Bet Townsend. I am a musician and a former school teacher. I need to hear correctly to continue to perform at high levels and I need to hear clearly those who are speaking to me. Thank you to Bet Townsend for an excellent product and excellent service.

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Kimberly Rooker, on Google

Awesome dr,and staff.

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Tracy Anderson, on Google

My Husband, Jerry, has severe hearing loss. He finally found the experts at Townsend Hearing Aid Center and has been singing their praises ever since. If you’re looking for someone to take care of your hearing needs, give Townsend Hearing Aid Center a try. You won’t be disappointed! Tell Bruce the Gulledge’s said “Hello”!

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Ann Gulledge, on Google

Excellent experience today. Friendly atmosphere, issue with my hearing aides quickly determined. Would recommend this office yo anyone needing hearing aides.

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Lisa Davis, on Google

This is day 1 so this only relates to the first visit. Mr Townsend is a humble, patient, and knowledgeable audioproctologist. He spent 1.5 hours with me and it seemed like 10 min. He wears hearing aids so he understands what you are going through. I couldn't image someone being better at his job.

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Keith Thompson, on Google

My new hearing aids have been the best experience in the 18 years I've been wearing aids. I have enjoyed trying them out at movies, my favorite restaurants and at work. Most important, I haven't had to ask my wife to repeat herself once ... and she says I speak with a softer voice. The software is smooth as silk and easy to use. The aids are rechargeable (don't use batteries). And the people at Bet Townsend are great to work with.

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Roger Collins, on Google

I feel they were very thorough and addressesd the problem with my hearing. I was able to leave with a device while waiting on my custom permanent device and I can hear. Highly recommend Townsend Hearing Aid Center. 5 stars for sure

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scott chandler, on Google

Felt very welcome soon as my mom and I walked in, I highly recommend going Here you love the environment

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Crystal Vandiver, on Google

I can hear a lot of things I been missing thanks the new hearing ads are the best investment

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Sammy Coney, on Google

Sam was knowledgeable, courteous and helpful

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Dana Shriner, on Google

Townsend Hearing, gives such care to their clients. After many attempts at hearing aids over the past several years, at different locations, my husband has finally been fitted with ones tthat work. We are both very thankful for Mr.Townsend's expertise and care.

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Sandra Wilmesherr, on Google

Best place to get hearing aids for elderly and husband

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Margaret Scott, on Google

Bruce provides excellent customer service. I highly recommend Bruce Townsend Hearing Aid Center. In addition, his office staff is very friendly.

Nancy R.

Fantastic service with a wonderful group of people.

Rita K.

“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”

Patricia D.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.” 

Dawn C.